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From beginning to end, we're here for you. We can register your domain name, build your site, host your site, and get you found in the major search engines. We can also remove viruses, replace your bad hard drive, give your computer more speed, and set up your companies network.

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faqs

I have my website hosted with Geeks In A Box. How do I add an email account in Outlook? While we don't support the software Outlook, or Outlook Express, we can show you a simple configuration of how to set up your email using this process. Please click here for a step by step video and detailed instructions.

NOTE: As a courtesy, we provide information about how to use certain third-party products, but we do not endorse or directly support third-party products and we are not responsible for the functions or reliability of such products. Outlook® is a registered trademark of Microsoft Corporation in the United States and/or other countries. All rights reserved.

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I have my website hosted with Geeks In A Box. How do I add an email account in Thunderbird? While we don't support the software itself, we can show you a simple configuration of how to set up your email using this process. Please click here for a step by step video and detailed instructions.

NOTE: As a courtesy, we provide information about how to use certain third-party products, but we do not endorse or directly support third-party products and we are not responsible for the functions or reliability of such products. Thunderbird™ is a trademark of the Mozilla Foundation in the United States and/or other countries. All rights reserved.

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I have my website hosted with you, how do I set up new mail accounts, or change my email password? Due to our recent merger and increased security setting changes, we now set up all email accounts for each account. You would simply email us, call us, or click on the live chant option and tell us what you would like the email and password to be, and we will set it up for you immediately.

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I have my website hosted through you, can I get my mail while I'm out of town through the internet?
Yes, all you need to do, to access your email via the web is to access your webmail and go directly to the webmail program. You can do this by typing the following into your browser:
http://www.webmail.mydomain.com
Simply replace the "mydomain.com" with the name of your website.

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I need to update my credit card on file, how can I do that? You will need your sales order number, which we will be happy to provide for you if don't have it. You can email us and we will get it to you. If you have that already you can go to the following link to update your billing information:

https://www.2checkout.com/2co/admin/change_billing_method?sale=xxxxxxxxxx

Please note the xxxxxxxxx will be your order number, and you will need to replace the x's with your order number. Or you can call 1-877-294-0273 to update it via phone.

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What costs are associated with a website?
There are three main costs in having a website. There is the domain name, hosting , and website design.

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What are domain names, hosting, and websites?
Let's look at your website in terms of a tv commercial.

The domain name is your tv commercials "title". It is usually your business name or a name something that is associated with your business that people will easily remember. For example: www.yourname.com

The hosting for your domain name is kind of like the tv station that broadcasts the commercial so that people can see it. It is a server that houses your files allowing the public to view your site.

The actual website can be thought of as the information and visuals that make up your commercial. With out that, the other 2 are useless. It is important to convey the best possible message via visuals and information on your site. You want your website to work for you like a commercial does, except further. Your website will work for you and represent you 24 hours a day, 7 days a week. You always want to look your best!

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How do I get my information to you?
If you already have a clear understanding of what you would like to have on your website, have all of your text ready in a word document. Photos, logos, or artwork can be provided on disk, via email, or hardcopy.

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How long does it take?
The time frame is determined by the size of your web site, the complexity of your site design, and where you are in our queue. An estimated completion date will be included as part of your proposal.

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Do you offer any type of discounts?
Yes for some charities and non-profit organizations. We also offer referral fees. Contact us at 843-608-GEEK(4335) for more information on this.

 


Geeks in a Box - 843-608-GEEK (4335) or toll free 800-772-0593